Virtual Visits at Brigham and Women's Hospital

Summary

Participation Requirements

Description

If enrolled in the intervention arm, the following steps will occur: The clinician will receive the intervention arm follow-up email ("Follow-up Email - Intervention" in the Appendix). The Brigham Health Virtual Care team will work with the clinician toward immediate on-boarding (software training, ...

If enrolled in the intervention arm, the following steps will occur: The clinician will receive the intervention arm follow-up email ("Follow-up Email - Intervention" in the Appendix). The Brigham Health Virtual Care team will work with the clinician toward immediate on-boarding (software training, hardware setup, technical support) as per their usual process. The clinician will schedule virtual visits as s/he and/or her/his department see fit. Virtual visits occur on an already-in-use Partners- and Brigham-approved video platform (attached). If enrolled in the control arm, the following steps will occur: The clinician will receive the control arm follow-up email ("Follow-up Email - Control" in the Appendix). Three months from the time of the follow-up email, the Brigham Health Virtual Care team will work with the clinician toward immediate on-boarding (software training, hardware setup, technical support) as per their usual process. The clinician will schedule virtual visits as s/he and/or her/his department see fit. Virtual visits occur on an already-in-use Partners- and Brigham-approved video platform (attached). The investigators plan to follow patients of both clinician cohorts for a total of 6-months. The investigators will perform retrospective review of patient electronic health records and patients will receive a redcap survey (attached), an evaluation mechanism already employed by the Virtual Care team. Again, aside from the initial randomization and retrospective data collection and analysis, all of the above would have occurred irrespective of this research protocol.

Tracking Information